Check your computer to make sure that it has the minimum specifications to record remotely.
Computers
⚠️ ** Close all other applications and tabs before starting a recording session.**
| Requires | Notes | |
System |
|
If recording video, use a computer with 8 or more processing cores. |
Computer Browser |
Use the latest version of the browser. Do not use Incognito/Private mode. |
|
Storage |
We recommend having at least 5 GB of free space. |
If you plan to record for more than 1.5 hours during one session, check how much temporary storage space your browser can access. |
Internet Connection |
We recommend using a connection with an upload speed faster than 5 Mbps. |
Test your internet speed here or run a pre-call test in your browser. For best results, turn off any network firewalls or VPN. |
Mobile Devices
| Requires | Notes | |
iOS |
iPhones and iPads with iOS 16.0 or later. |
iPhone X or newer recommended 2017 iPad models or newer recommended |
Android |
Android devices with Android 7.0 or later. |
Chromebooks and other tablets are not yet supported. |
Device Storage |
We recommend having at least 5 GB of free space. |
|
Internet Connection |
We recommend using a connection with an upload speed faster than 5 Mbps. |
Test your internet speed here or run a pre-call test in your mobile browser. For best results, turn off any network firewalls or VPN. |
Please note: Mobile browsers like Safari cannot be used to record. This also includes the Edge and Chrome mobile browsers.